FAQ's

 


How many days does it take to ship a product?

We are 'Made To Order', and hence time to dispatch may vary from product to product. Normally, we would require 6 weeks to 10 weeks. You may reach us at, email, [tamannapunjabikapoor@gmail.com] or Whatsapp us at, [9004723888], so that we can assist you with the appropriate details for the product. 

Please Note:- Post Shipment, the courier takes somewhere around 3 to 5 working days to deliver the item.

Do you ship items globally?

Yes, we ship worldwide

What are the Shipping Charges?

  • Free Shipping Within India
  • International Shipping Charges Rs. XXXX

Do I have to pay the Custom Duty Charges?

Yes Custom Duty Charges are to be borne by you since, 'Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country's rules and regulations'.

Can I order for COD (Cash On Delivery)?

Yes, COD at the moment is available only within India.

Is COD available for International Order?

We really apologize at the moment we do not have COD Option for International Customers. For you need any assistance, you may reach us at Whatsapp number, [9004723888]

Is there an Express Delivery (Shipping Within 24-48 hrs)?

Yes, we do have Express Delivery. Kindly reach out to us at [9004723888], to check for the product availability. This option is only possible if we have the product in stock in the required size.

Do you offer Customization?

Yes, customization is possible in terms of colors, adding sleeves and other minor customization. For additional customization, you can contact us at [9004723888] or email at [tamannapunjabikapoor@gmail.com] . However there is an additional 10% charge for Bust Size above 40 and higher as the bust size increases(have mentioned the % increase for the bigger sizes on the linesheet)

How do I get my outfit altered?

We generally keep a 3" margin in all our custom made outfits. Usually, the measurements are accurate and the alteration is quite minimal. However if anything comes up we would be happy to assist you. Incase of international orders it is preferred if the client gets the alterations  done locally at their end.

Is there a Return/Exchange or Refund for a Product?

We have NO RETURN/NO EXCHANGE policy. It is advised to check for your size requirements before you make a purchase order.