Q1. Can I get my outfit custom-made according to my measurements?
Ans: Yes, customization is possible in terms of colors, sleeve and other minor adjustments. For any customization request, we request you to contact us at +91 90047 23888 or email us at tamannapunjabikapoor@gmail.com
Q2. Can I customise the colour of the outfit?
Ans: Yes, we can change the color of the product. However, we note that some of our products might look great in certain color shades only. Therefore, we provide you with a palette of color options. However, if you still wish to customize the color, we request you to contact us at +91 90047 23888 or email us at tamannapunjabikapoor@gmail.com
Q3. Can I change the style of the blouse?
Ans: Yes, we can customize the blouse style based on your requirements. Please share a reference image or details of the style you have in mind, and our team will assist you with the possibilities and applicable customization charges
Q4. What is the delivery timeline?
We are 'Made To Order', and hence time to dispatch may vary from product to product. Normally, we would require 6 weeks to 10 weeks. You may reach us at, email, [tamannapunjabikapoor@gmail.com] or Whatsapp us at, [9004723888], so that we can assist you with the appropriate details for the product.
Q5. Can I book a virtual appointment?
Ans: Yes, we offer virtual appointments with our store team. Our team is available for virtual appointments between 11:00 AM and 7:00 PM IST
Q6. Can I customise the embroidery or detailing?
Ans: No. The embroidery and detailing of our designs cannot be changed, as they are an integral part of the original design and craftsmanship.
Q7. Do you offer custom sizes?
Ans: Yes, we offer custom sizing. Our team can take your measurements over a video call to ensure the outfit is made according to your measurements.
Q8. Can I change the fabric of the outfit?
Ans: Yes, fabric customization can be possible for selected outfits. However, some designs are created specifically for certain fabrics, and changing the fabric may affect the overall look and fall of the outfit. Our team will guide you on the best options.
Q9. Can I add or remove the dupatta?
Ans: Yes, we can add or remove a dupatta from select outfits. Additional charges may apply depending on the customization
Q10. Do you offer international shipping?
Ans: Yes, we ship worldwide
Q11. Can I see the outfit before placing an order?
Ans: Yes. We can share live images or videos of the outfit with you. We can also arrange a video call with our store team so you can view the outfit in detail before placing your order.
Q12. Can you help me with my measurements?
Ans: Yes. Our team can arrange a video call with you, during which a member of our team will guide you through the measurement process. If a video call is not possible, we can also share measurement reference videos to help you take your measurements accurately.
Q13. Can I make changes to my order after placing it?
Ans: No. Once an order has been placed, we cannot accommodate any changes or modifications. We recommend confirming all details, including size and customisations, before placing your order.
Q14. Are customisations charged separately?
Ans: Yes. Customisations are charged separately and the additional charges depend on the type and extent of customization required
Q15. Can I request a completely customised outfit?
Ans: Yes. We can create a completely customised outfit based on your requirements. Our team will review your ideas or reference images and confirm the feasibility, timeline, and applicable customization charges.